How do I pay my bill?

By telephone, by mail, or in person.

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HOW DO I PAY MY BILL

There are a number of ways that you can pay for tests that are not covered by the Medical Services Plan:

  1. In-Person: At the time of your testing at any lab location.
    • Payment Methods: Cash/ Cheque/ Credit Card (VISA & Mastercard only- no American Express). There are no Debit payments accepted at lab locations other than 537 Leon Avenue, Kelowna.
  2. In-Person (Settle an outstanding account):
    • At any location
    • Payment Methods: Cash/ Cheque/ Credit Card (VISA & Mastercard only- no American Express). There are no Debit payments accepted at lab locations other than 537 Leon Avenue, Kelowna.
  3. By Telephone: 250-763-4813 (please ask for Billing Department) or Extension 2104
    • Payment Methods: Credit Card (VISA & Mastercard only- no American Express) only.
  4. By Mail: Please make the cheque out to Okanagan Pathology Group, then send to:

Valley Medical laboratories
(Attn: Billing Department),
#222-537 Leon Avenue,
Kelowna, B.C. V1Y 6J5