Less Wait Time Try It Now
-
Due to the ongoing wildfire situation in the region, the following collection centers will have adjusted operations today, Thursday, August 13th:
Closed: Peachland and Keremeos
Limited hours:
Penticton Skaha: 7:30 a.m. – 12:00 p.m.
Penticton Ellis: 8:00 a.m. – 11:30 a.m.
Osoyoos: 7:30 a.m. – 1:00 p.m.
Please continue to check this website for updates on our operational hours.Bald Range Wildfire
-
Update to chemical and microscopic urinalysis instrumentation – British Columbia
Overview The Dynacare vision is to be Canada’s health and wellness solutions leader. Effective August 10th, 2026, Dynacare will update the instrumentation for chemical and microscopic urinalysis. As a result, there will be several changes to reporting. Details Dynacare will implement urinalysis testing using the Sysmex UN3000 which includes the Clinitek Novus for chemical urinalysis and the Sysmex UF-5000 and UD-10 for microscopic urinalysis. Click for further details.
-
Changes to CBC Instrumentation – British Columbia
The complete blood count (CBC) is a commonly ordered blood test that assesses the cells in your blood providing a comprehensive overview of your overall health. Dynacare’s vision is to be Canada’s health and wellness solutions leader. Effective May 25, 2026, Dynacare will be updating the instrumentation for CBC testing. Click to see the full update.
-
British Columbia Healthcare providers assessing patients for Chlamydia trachomatis (CT), Neisseria gonorrhoeae (GC), and Trichomonas vaginalis (TV) infection.
Dynacare currently offers nucleic acid amplification testing (NAAT) for CT, GC, and TV collected from genital sites and urine using Hologic Panther assays. Effective December 2025, Dynacare will accept samples collected from the rectum and pharynx for CT and GC testing and will also accept male urine samples for TV testing.
-
We’re Improving Your Visit Experience
We’re currently upgrading our systems to better serve you. As we roll out these improvements, our staff may need a little extra time as we get used to the changes. We truly appreciate your patience and kindness during this transition — thank you for bearing with us as we work to make your experience even better.
-
Service Update: Addition of Targets for Infectious Diarrhea Panel (IDP) Testing – Blastocystis hominis, Dientamoeba fragilis, astrovirus, and sapovirus
Effective December 2025, Dynacare will test and report results lastocystis hominis, Dientamoeba fragilis, astrovirus, and sapovirus from fecal specimens submitted for IDP assessment. Action Required Healthcare providers should be aware of the change; however, no specific action is required.
-
Processing issues to BCCDC
Due to an unexpected partner processing issue, some referral samples collected in our LHSC’s in mid-November that were destined for testing at the BCCDC could not be tested. Patients and physicians are advised if a compromised sample requires recollection, the physician must submit a new requisition, and the patient must return to the lab for recollection. We apologize for the inconvenience and appreciate your understanding. If you have any questions, please reach out to our customer care team. 250-763-4813
-
Change in HbA1c reporting limit
Dynacare will update the reporting limits for HbA1c. HbA1c testing is used to diagnose and monitor diabetes mellitus. Due to a reagent change, Dynacare will update reporting limits to 4.2% - 17.0%. Click here to view a Partner Update.
-
Update to SHBG testing – British Columbia
Please click to read the entire update.
-
Change to Bioavailable Testosterone testing
Please click to read the entire update.
Important Service Update: South Kelowna Wildfire Disruptions
As the wildfire situation in South Kelowna continues to evolve, Dynacare’s thoughts are with all community members, first responders, and families affected by the fires and smoke advisories.
The health, well-being, and safety of those we serve and those who serve on our team remain our highest priority. To ensure a safe environment for both our patients and our staff, we have made temporary adjustments to operations in the region.
- Temporary Closures & Adjusted Hours: Select Dynacare locations in affected areas are operating under revised hours or are temporarily closed until conditions improve and local authorities advise it is safe to reopen.
- Checking Location Status: Before visiting a Dynacare location, please check our Find a Location / Locations Page for real-time operational status and updated hours of operation.
- Alternative Locations: If your primary location is closed, nearby locations remain available to support your healthcare needs where safe to do so.
We appreciate your patience, understanding, and cooperation during this time. We will continue to monitor the situation closely alongside local authorities and emergency personnel, and we will update our website as soon as normal operations resume.
Please stay safe and follow all local guidance and evacuation orders.
Proudly serving Kelowna and the Okanagan Valley since 1969
Serving communities throughout the Okanagan Valley, Dynacare offers convenient access to trusted healthcare and diagnostic services through a network of 15 locations spanning Osoyoos, Keremeos, Penticton, Peachland, West Kelowna, Kelowna, Winfield, Vernon, and Lumby.
Get More You Time And Less Wait Time
Mission Statement
Our mission is to support healthy lives with commitment and care.
Vision Statement
At Dynacare, our vision is to be Canada’s health and wellness solutions leader.