Valley Medical Laboratories is Now Operated by 
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All our Patient Service Centres will be closed on Monday, February 16th, 2026 to recognise Family Day
If you have questions or concerns about your requisition, please call 250-763-4813.
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British Columbia Healthcare providers assessing patients for Chlamydia trachomatis (CT), Neisseria gonorrhoeae (GC), and Trichomonas vaginalis (TV) infection.
Dynacare currently offers nucleic acid amplification testing (NAAT) for CT, GC, and TV collected from genital sites and urine using Hologic Panther assays. Effective December 2025, Dynacare will accept samples collected from the rectum and pharynx for CT and GC testing and will also accept male urine samples for TV testing.
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We’re Improving Your Visit Experience
We’re currently upgrading our systems to better serve you. As we roll out these improvements, our staff may need a little extra time as we get used to the changes. We truly appreciate your patience and kindness during this transition — thank you for bearing with us as we work to make your experience even better.
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Service Update: Addition of Targets for Infectious Diarrhea Panel (IDP) Testing – Blastocystis hominis, Dientamoeba fragilis, astrovirus, and sapovirus
Effective December 2025, Dynacare will test and report results lastocystis hominis, Dientamoeba fragilis, astrovirus, and sapovirus from fecal specimens submitted for IDP assessment. Action Required Healthcare providers should be aware of the change; however, no specific action is required.
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Processing issues to BCCDC
Due to an unexpected partner processing issue, some referral samples collected in our LHSC’s in mid-November that were destined for testing at the BCCDC could not be tested. Patients and physicians are advised if a compromised sample requires recollection, the physician must submit a new requisition, and the patient must return to the lab for recollection. We apologize for the inconvenience and appreciate your understanding. If you have any questions, please reach out to our customer care team. 250-763-4813
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Transition of the Diabetic Program & Diabetic Protocol to Standing Orders
Dynacare (formerly Valley Medical Labs) is pleased to announce a transition from the Diabetic Program and Diabetic Protocol to standing orders, which aligns with provincial policy. Click to download the full PDF.
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Change in HbA1c reporting limit
Dynacare will update the reporting limits for HbA1c. HbA1c testing is used to diagnose and monitor diabetes mellitus. Due to a reagent change, Dynacare will update reporting limits to 4.2% - 17.0%. Click here to view a Partner Update.
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Update to SHBG testing – British Columbia
Please click to read the entire update.
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Change to Bioavailable Testosterone testing
Please click to read the entire update.
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Medical Laboratory Assistant Training Program
This program is designed to be completed in conjunction with the Thompson Rivers University, Open Learning, MLA Certification. Click to learn more.
Proudly serving Kelowna and the Okanagan Valley since 1969
Valley Medical Laboratories will continue to provide superior laboratory services to customers, patients and the healthcare community including collection and testing across an expansive network of 14 locations in the Okanagan Valley conveniently situated in Osoyoos, Penticton, Peachland, West Kelowna, Kelowna, Winfield, Vernon, and Lumby
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Mission Statement
Our mission is to support healthy lives with commitment and care.
Vision Statement
At Dynacare, our vision is to be Canada’s health and wellness solutions leader.