Contact Us

The Medical staff at Valley Medical Laboratories welcomes consultations from all healthcare providers regarding:

• General information about laboratory testing (test utilization issues, appropriate tests to order, diagnostic use)
• The interpretation of specific examination results
• Measurement of Uncertainty is available to users upon request
• Questions or problems with testing

Depending on the nature of your questions, our customer call centre staff will then distribute your request for information/consultation to the appropriate Laboratory Diagnostic Medicine discipline:

• Chemistry Department
• Hematology Department
• Microbiology Department

A member of our Medical Staff will respond to the requesting healthcare provider within one business day. The majority of these calls are handled on the same day as the request for consultation.
To consult with our Medical Staff, please call our customer call centre staff at: (250) 763-4813
For a specific location or to book appointments please:

We encourage our customers and their advocates to report any patient safety concerns by filling out the following form.

To continue contacting Valley Medical Labs head office please fill out the following form.