Valley Medical Laboratories is Now Operated by 
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Holiday Closures Notice
We are fully closed on December 25th, 26th, and January 1st due to statutory holidays. Patient Service Centres that assist walk-in customers will be closed at noon on December 24th and 31st. Patient Service Centres that are appointment based only will be closed on December 24th and 31st.
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Processing issues to BCCDC
Due to an unexpected partner processing issue, some referral samples collected in our LHSC’s in mid-November that were destined for testing at the BCCDC could not be tested. Patients and physicians are advised if a compromised sample requires recollection, the physician must submit a new requisition, and the patient must return to the lab for recollection. We apologize for the inconvenience and appreciate your understanding. If you have any questions, please reach out to our customer care team. 250-763-4813
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Transition of the Diabetic Program & Diabetic Protocol to Standing Orders
Dynacare (formerly Valley Medical Labs) is pleased to announce a transition from the Diabetic Program and Diabetic Protocol to standing orders, which aligns with provincial policy. Click to download the full PDF.
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Change in HbA1c reporting limit
Dynacare will update the reporting limits for HbA1c. HbA1c testing is used to diagnose and monitor diabetes mellitus. Due to a reagent change, Dynacare will update reporting limits to 4.2% - 17.0%. Click here to view a Partner Update.
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Update to SHBG testing – British Columbia
Please click to read the entire update.
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Change to Bioavailable Testosterone testing
Please click to read the entire update.
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Medical Laboratory Assistant Training Program
This program is designed to be completed in conjunction with the Thompson Rivers University, Open Learning, MLA Certification. Click to learn more.
Proudly serving Kelowna and the Okanagan Valley since 1969
Valley Medical Laboratories will continue to provide superior laboratory services to customers, patients and the healthcare community including collection and testing across an expansive network of 14 locations in the Okanagan Valley conveniently situated in Osoyoos, Penticton, Peachland, West Kelowna, Kelowna, Winfield, Vernon, and Lumby
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Mission Statement
Our mission is to support healthy lives with commitment and care.
Vision Statement
At Dynacare, our vision is to be Canada’s health and wellness solutions leader.


