FAQ’s
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Fasting requires the patient to go without anything to eat, drink, chew (i.e. gum) or smoke, except plain water for a specified amount of time.
Most fasting tests require a minimum of 8 hours with nothing but water.
It is best to check with the doctor that ordered the fasting tests, as it will depend on the medications and the tests. It is best to wait until after your tests are done to take your morning dose of any medication. If you are supposed to take an evening dose, it should be taken no later than 10 pm, and only with water.
Tests done by us are generally available to your doctor within two business days.
We encourage patients to register with MyCareCompass to be able to view their results.
There are a few tests that require an appointment and your physician may let you know if that is the case.
If you wish to make an appointment for your own convenience, please Find a Location.
Your BC Services Card is a source of identification. Having your care card available saves you time at the lab, and prevents errors such as people with the same name etc.
No. We are a community medical laboratory that operates separately from the Interior Health Authority.
The medical services plan (MSP) governs what tests are covered, and which tests must be paid privately.
Due to some testing requirements, individuals may be taken out of order.
No. If you require testing on the weekend we recommend you go to the hospital laboratory.
No. The majority of our patients in the morning are fasting.
There are thousands of lab tests, some with special testing requirements that occasionally change. Your doctor may not be aware of these changes.
Our house call program is a service provided as a courtesy to a very limited number of patients who are medically incapable of attending the lab. We need to receive a requisition from the doctor stating that a house call collection is required. We are unable to accept patients that have transportation issues alone.
No. your requisition will be available to all Valley Medical Labs locations.
A friend or family member may stand in line and check-in for you, or you can book an appointment at some of our locations.
Please see our current Covid-19 restrictions for more information.
The best thing to do is to book an appointment at one of the available locations (link). Please consult your doctor if this is an option for you.
Please contact us and we will confirm if a requisition has been received. Please note requisitions can take up to 24 hours from when your doctor sent it to be available.
No. We require a printed requisition. Please print your requisition and bring it in.
No. Please call us to confirm your requisition has been received. Requisitions can take up to 24 hours to be available.